5 IT Glue Alternatives Compared: Hudu, Notion, and More

IT Glue is the name that comes up first in any conversation about IT documentation software. It's well-built, widely adopted, and deeply integrated into the PSA tools most MSPs already use.

It is designed primarily for MSPs with multiple technicians, but it is no longer accurate to describe it as manual-only. Current IT Glue plans include device auto-documentation, an AI SOP generator, and Cooper Copilot.

If that describes you, IT Glue is probably worth evaluating. If it doesn't, here's what else exists.

Quick compare: user minimums, contracts, and free options

Checked against each vendor's own pricing page on October 15, 2026. Pricing changes, so confirm on the linked page before you buy.

• IT Glue: 5-user minimum on every plan. Prices are based on a 36-month term. No free plan or trial listed. Basic is $29 per user per month, plus a one-time activation fee that IT Glue says cannot be waived. (IT Glue pricing)
• Hudu: No user minimum. No contract. 14-day free trial. $27 per user per month billed annually, with no setup fees. (Hudu pricing)
• Notion: No seat minimum listed. Monthly or yearly billing that renews until you cancel. Free plan available. Plus is listed at $10 per member per month. (Notion pricing)
• Confluence: No user minimum listed. Monthly or annual billing. Free plan for up to 10 users, and a 14-day trial on Standard. Standard is listed at $5.78 per user per month, and the rate shown varies with user count. (Confluence pricing)
• SharePoint / OneNote: See vendor pricing. Often already included in the Microsoft 365 licensing you pay for. (SharePoint plans)
• Voxtakr: No user minimum. No contract, cancel anytime. No setup fee. Your first 3 documents are free with no card, then a 14-day card-required trial. $19 per user per month after that. (Voxtakr)

The short version: if you want an IT Glue alternative with no user minimum, no contract, and no activation fee, Hudu and Voxtakr both qualify. Notion and Confluence also bill month to month and have free plans, but you build the IT structure yourself. IT Glue is the only option here with a multi-year term built into its published price.

IT Glue: who it's actually for

IT Glue makes the most sense for:

• MSPs with 5 or more technicians
• Shops already using ConnectWise or Autotask (the integrations are genuinely useful)
• Organizations where the documentation discipline already exists and they need a tool to organize it

IT Glue's published Basic price is $29 per user per month, with a five-user minimum, a 36-month term, and a one-time activation fee. Its plans include automation and AI features, but teams still need a process for capturing, reviewing, and maintaining the knowledge that goes into the platform.

For MSPs, the product comparison should sit alongside practical MSP documentation practices. The best feature list will not help if documentation is never captured or kept current.

Hudu

Hudu is the most direct IT Glue alternative. Its published pricing is $27 per user per month billed annually (check the page for month-to-month billing), with no user minimum, no long-term contract, no setup fees, and a 14-day free trial. Hudu offers hosted and self-hosted options.

Hudu advertises more than 60 integrations and Hudini AI. IT Glue documents two-way PSA syncing for Autotask and ConnectWise, while Hudu publishes a broad PSA and RMM integration catalog. Buyers should verify the exact PSA, RMM, and workflow behavior their stack requires instead of assuming either catalog is a complete fit.

The same adoption caveat applies: Hudu gives the team a capable documentation platform, but the team still needs a reliable capture and maintenance process.

Best for: Small to mid-size MSPs who want IT Glue-style functionality without the IT Glue price tag.

Notion

Notion is a general-purpose wiki tool that a lot of small IT teams use for documentation because it's flexible, relatively cheap, and most people already know how to use it.

The tradeoff is that it has no IT-specific structure. You're building your own taxonomy from scratch. For a solo IT professional or a very small team, that flexibility is fine. For an MSP trying to standardize documentation across 30 clients, it becomes a maintenance problem.

Notion AI Meeting Notes can record or accept audio, then transcribe and summarize it. The tradeoff is not the absence of audio or AI. It is that Notion is a general-purpose workspace, so teams must design their own IT taxonomy and workflows rather than starting with an IT-specific template system.

Best for: Solo IT pros or very small internal IT teams who don't need MSP-grade structure and want something they already know.

Confluence

Confluence is Atlassian's general-purpose knowledge platform, usually adopted by teams that are already in the Atlassian ecosystem.

Its plans combine pages, spaces, integrations, and AI features. That flexibility supports many kinds of knowledge, but it does not provide an IT-specific information architecture by default. Teams need to define ownership, structure, and review practices so useful pages remain current.

For IT documentation specifically, Confluence works best when a team already has strong documentation discipline and just needs a place to store it.

Best for: IT teams already in the Atlassian stack who want to keep their tooling consolidated.

SharePoint / OneNote

These come up frequently because they may already be available through Microsoft 365. SharePoint provides team sites and content management, while OneNote provides shared notebooks.

The concrete tradeoff is setup. Microsoft provides the building blocks, but customers must design their own IT taxonomy, ownership rules, permissions, and review process. The current SharePoint plans should be compared with whatever Microsoft 365 licensing the organization already has.

If budget is the primary constraint and the team is small, SharePoint or OneNote can work. Plan the information architecture before moving documents in, and name an owner for keeping it usable.

Best for: Teams with a strict Microsoft-only budget constraint and low documentation volume.

Voxtakr

Voxtakr takes a different approach. Instead of giving you a structured place to put documentation you've already written, it helps you produce the documentation in the first place.

You speak or type your notes, and AI structures them into a properly formatted IT document using 13 built-in templates, including servers, incidents, runbooks, and network devices. The output is searchable and organized.

It's designed for the documentation-capture bottleneck: right after you've done the work, when you have a short window to record what happened before the next ticket arrives.

There is no user minimum and no contract: one user can sign up, and you can cancel anytime.

Best for: Solo IT professionals and small teams where the bottleneck is producing documentation, not organizing it. Create your first doc free: up to three typed documents, no card. Voice capture unlocks on the 14-day card-required trial, then costs $19 per user per month.

How to choose

The right tool depends on one question more than any other: where does your documentation process actually break down?

If your team produces documentation but struggles to find it or keep it organized: IT Glue or Hudu.

If your team has documentation infrastructure but nobody uses it: the tool isn't the problem. The process is.

If your team doesn't produce documentation in the first place because it takes too long: that's a different problem, and a different solution.

Most documentation failures are in the third category. The tool gets the blame, but the real issue is that writing documentation is slower than moving to the next ticket. Fix that and the rest follows.